Chelsea and Liverpool forced to cut ties with Russian-owned global betting partner 1xBET

Content

• Bet At a Glance
• Player’s withdrawal delayed due to unobtainable documents requirement.
• Skrill Neteller deposits to bet365 in Europe

The player from Myanmar is having trouble with account restrictions because the casino is repeatedly requesting the same documents that were already sent. The account was subsequently closed after the player sent a document from another person due to repeated requests for previously sent documents. The player from Argentina has difficulty withdrawing his winnings of 80 USD. After complying with the betting requirements, the casino is asking for documents.

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Both Liverpool and Chelsea are understood to be in discussion with 1xBET, having been made aware of the licensing issues and have agreed to suspend advertising. 1xBet have had their licence suspended in the UK, which would have resulted in unlawful advertising if the clubs used the company’s logo in further promotions. The Reds’ announcement of a long-term deal with the Cypriot-based, Russian-owned agency was met with widespread criticism from supporters in July. Liverpool have effectively ended their association with controversial betting firm 1xBet after it emerged they risked prosecution due to their activities. The Club has 100 million followers across Africa and fully mobilised official Supporters’ Clubs in Ghana, Nigeria and South Africa. Bluebirds supporters worldwide can expect a fun partnership, with great odds, unique competitions and prizes being announced in due course.

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Upon investigation, we discovered that the player had created and actively used two different accounts, which was a violation of the casino’s terms and conditions. Due to these violations, we were unable to proceed with the complaint and it was subsequently rejected. The player from Chile had won a prize of 18,750 pesos in the Spinomenal tournament but hadn’t received the money even after 6 days. The casino’s support had promised to look into the matter; however, the resolution was delayed. We had requested additional evidence from the player to better understand the situation.

Bet At a Glance

He had deposited 10,000, which was debited from his bank account but was never credited to his 1xBet account. Despite having provided relevant screenshots multiple times, including a bank statement, and following up at length, the problem remained unresolved. We had requested additional evidence from the player, including a comprehensive bank statement, to investigate the issue further. However, due to the lack of response from the player, we had to reject the complaint. We were unable to provide further assistance or solutions without the necessary information. The player from India had been trying to deposit INR into his 1xbet account for over 5 days without success.

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The player from Iran had deposited money into his account but the funds seemed to be lost. We rejected the complaint because the player stopped responding to our messages and questions. The player from Portugal had their winnings from sports betting voided.

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It is possible to share the data directly here, with your reply, or by sending them to my email address (). I’ll try my best to help you with the issue by contacting the casino. Thank you very much, etrue1995, for providing all the necessary information. I will now transfer your complaint to my colleague Tomas () who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction in the near future.

Based on their privacy policy, the Casino refused to provide reasonable justification and/or solid evidence which could help them and decide this case adequately. The player from Myanmar is facing issues with 1xbet, which closed his account and hasn’t refunded his deposits yet, although he provided multiple documents to prove his identity. Despite complying with document requests, the account was closed without any given reason.

Player’s withdrawal delayed due to unobtainable documents requirement.

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However, they failed to provide proof and have not replied to this complaint. According to the casino, the player failed their verification process. It happened when he won a big amount, €21,000 and the verification started. In the end, the player turned for the help of a Ukrainian lawyer who would help him get this issue resolved.

The player from Uzbekistan had been using 1xBet Casino for over three years and was unable to withdraw his funds due to new verification requirements. Despite having provided all requested documentation and screenshots, the casino’s security service remained unsatisfied and had stopped responding to the player’s queries. The player had submitted multiple documents including ID photos, utility bills, a mobile operator agreement, and transaction screenshots from his crypto wallet. However, the casino requested additional documents and eventually decided to terminate the player’s account based on an alleged violation of rules. The player denied having any duplicate accounts and disagreed with the decision.

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But when he made a third request, he was finally asked to send documents for verification via land mail and email. After he sent those documents, the casino still didn’t pay him his winning. He contacted the casino numerous times when they just kept giving him the same answer, that they’ve been waiting for his documents.

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The casino then sent the player an email in which they promised to return his deposit. The mediator asked the casino to provide proof of these accusations and also did the player. Unfortunately, the casino never provided any proof and the case remained unresolved. The player, Maria, requested a withdrawal of $3,000 and was asked by the casino to send documents for verification via email. Shortly after that, her account was blocked and she was asked to send more documents via land mail, which cost her €50 to do so.

The player even posted one of the casino’s term and condition that stated the players from Germany were not allowed to play, but he was able to register and deposit money. The player from Brazil has been accused of opening multiple accounts. The player from Singapore had been restricted from withdrawing their winnings from the 1xbet casino.

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We engaged in dialogue with the casino, but they failed to provide substantial evidence to support their claims. The player from Morocco was facing difficulties in withdrawing $4000 from 1xbet. Despite having successfully verified his identity, the casino accused him of using falsified documents and blocked his withdrawal attempt. The player stated that he had won the amount through sports betting, not casino games. Due to the fact that our forum only dealt with online casino complaints, we were unable to assist him further. However, we offered to provide him with a list of websites that might have been able to help with his sports betting issue.

The player from Argentina couldn’t redeem match bonus on his first deposit of the day. He was advised to place another deposit unfortunately, bonus was activated for the first, lower, deposit. The player struggles to verify his account for yet unknown reason. The player’s account got blocked and the balance was confiscated. Although the casino explained the situation, it was not able to provide us with the relevant evidence supporting its claims and decision. The regulator decided this case in favor of the casino, and we accept this final decision.

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After fulfilling numerous documentation requests and participating in a Skype call, his account had been blocked unexpectedly. Despite his appeal and sending notarized documents, the player couldn’t access his account or his winnings. The casino had claimed that the player violated the terms and conditions by having multiple accounts and only allowed him to withdraw his initial deposit.

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The player’s account was closed by the casino due to suspicions of identity, but the main issue was resolved successfully. The player from Argentina had a pending withdrawal at 1xbet casino. Despite having deposited successfully, he was then asked for verification documents, which he had sent, but hadn’t received a response after three days. We had asked the player to provide more details and documents to verify his identity. The player provided the requested information, but it was discovered that the account belonged to a relative. As we didn’t deal with complaints submitted on behalf of a third party, this complaint was rejected.

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The player from Argentina had their account blocked by the casino, which was holding $550 in winnings, due to claims of having multiple accounts. The player admitted to having created three accounts, one with the help of his brother. It was explained that creating multiple accounts was a violation of the casino’s terms and conditions. Consequently, the complaint was rejected, and the player was advised to adhere to the rules in the future. 1Xbet never disappoints when it comes to bonuses and promotions. I’ve received various offers that boost my betting experience and increase my chances of winning.

The casino responded by stating that the player had violated their terms and conditions by having multiple accounts. Despite the player’s contestation, the casino stood by its decision. In addition, it seems the issue is related to sports betting and breaching its rules and bonus abuse. The player from Chile had successfully deposited money, played, and initially conducted successful withdrawals until errors began to appear. The player had engaged in slots, live casino games, and sports betting.

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Despite providing all possible bank exports, Astropay informed him they could not issue such statements. Consequently, 1xbet refused to take further actions without the requested files, and he was unable to withdraw $2600. We were unable to investigate further, and the complaint was rejected due to the player’s lack of response. Users have a wide range of deposit methods including credit cards like Visa and Mastercard along with online wallets like Skrill and WebMoney. There are also payment systems like ecoPayz and Payeer available along with cryptocurrencies such as Bitcoin, Litecoin and Dogecoin. Our site is the go-to site for today’s and tomorrow’s IPL match prediction and should be your first port of call for IPL cricket betting tips and advice.

However, their support team is not responding to the player’s queries. After a closer examination, we ended up rejecting this complaint as unjustified. The player from New Zealand had been struggling to self-exclude from 1xBet.

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The player from Ukraine has been blocked and his winnings confiscated without further explanation. The player struggles to withdraw his balance due ongoing verification. The player from India deposited 1000 INR and 3000 INR, but the amounts were not added to his casino account. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 1xBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

She had sent another set of documents to Mexico, but the issue had remained unresolved as the casino was awaiting the delivery. After a lack of response from the player to the team’s inquiries, the complaint had been rejected. The player from Tunisia had received a promo code from 1xbet’s telegram group, which yielded approximately 27€. Even though the bonus had been visible in his account, he had been unable to use it. His account had been verified since 2017 and this had been his first time receiving a promo code from the telegram group. Despite reaching out to 1xbet’s customer support, he had not received clear information.

The player had been willing to cooperate fully with the casino’s verification process, although he had found the request for crypto wallet data nonsensical. After the Complaints Team had advised him to follow the casino’s instructions, the player’s issue had been successfully resolved and his complaint had been closed. This is a prize that shows the loyalty of 1xBet to its customers. Each brand-new who opens bonus bank account gets some promo cash. The bettor needs to get a innovative account and then move forward with placing a deposit.

I’ve spent a few evenings trying my luck at their blackjack tables and can vouch for the fun and secure experience. The player requested a withdrawal and sent all the documents needed for verification. He had been waiting for over three weeks for it to process without any progress.

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Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos’ way of putting things right. It’s well-designed, fast, and offers all the features available on the desktop version. I appreciate the convenience of being able to place bets anytime, anywhere. If you have been using NETELLER to send money and make online payments, then you know it is one of the sharpest tools in the shed. NETELLER is integrated with most sportsbook platforms and a safe bet when it comes to online betting. As one of the most-used payment methods, Neteller is usually the …

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The casino claims that the personal data he entered in the casino profile does not match the data from the documents. The player from Uganda began losing consistently on a specific game at 1xbet.ug, leading to a loss of $11,000, and he suspects that the game might be rigged. The player also mentions severe consequences of his gambling addiction including job loss, homelessness, and suicidal ideation.

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The player had complied with all document requests, but the casino did not immediately respond or unlock the account. Eventually, the player’s withdrawal was processed, but his account was closed without explanation. After attempting to withdraw his winnings, his account was blocked and he was asked to provide identification documents and a psychiatric certificate. Despite complying with the request, his documents were rejected, putting his nearly $2700 at risk. We attempted to assist the player and requested more information to clarify the situation.

Despite having contacted the 1xbet team, he continued to receive vague explanations about the processing of his payment. The player’s funds had been transferred via a UPI transaction and he had provided a receipt of this to the casino’s support team. After a prolonged wait, the player’s funds were finally cleared.

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You can then state details on the payment method you will utilize. Given the points considered, disclosure of the information would be damaging to the Commission as a regulatory body which serves to protect the wider public interest. This would result in making it more difficult for the Commission to achieve its regulatory aims. We acknowledge that there is a legitimate public interest in promoting the accountability and transparency of the Commission.

After contacting customer support and verifying the account, the case was forwarded to specialists but remains unresolved after 15 days. 1xBet is an online betting site that offers more than just a sports book; they also have casino, bingo, poker, fantasy football, financial betting and more. Draw HT value bets are a great way to find value in the first half of football matches.

In the meantime, he was able to withdraw €4,500, but the rest of his money had disappeared from his account for no reason. His account was also closed where the casino claimed he broke a rule while he let someone else play at his account. The casino asked the Askgamblers to close the complaint as resolved, but the player asked for proof.

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It quickly became clear that the decision of the casino was based on the player’s gameplay, which was deemed irregular. The player from Turkey has been struggling to withdraw their winnings. The player’s self exclusion failed as she was able to open new accounts. ”Abhibhan” from India made a deposit of 10,000 INR which was debited from his bank account but not credited to his player’s account. Almost 3 months later, he still didn’t get the refund from casino.

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