The Crypto.com exchange is one of the leading names when it comes to Centralized Exchanges in the crypto space. On Crypto.com, you can send, receive, trade, stake, and withdraw cryptocurrencies and other crypto assets easily. It is worth mentioning that old services and sites may be linked to other accounts like contacts or calendars. They may also contain data you should keep private, including personal notes and demographic information.
Understanding the Account Deletion Process
To begin with, you forfeit the right to claim any refund miners will accept eip if you close your account before the deadline for claiming it. Second, if you close the account after the deadline for claiming returns, you also lose the right to file a complaint with the Consumer Protection Agency. On average, you’ll get a response to your email within a day, and once the cancellation process is done, you’ll get an email confirming that. If the photo you send is declined, you can take another and send it to [email protected].
According to reviews left by users over time, Crypto.com sometimes takes longer than expected to contact its customers back. Please note that you will be required to pay a $50 fee to close your Crypto.com Visa Card. As the cryptocurrency industry continues to evolve, the landscape of exchanges is likely to change as well.
After you prepare the photo with the paper, it is time to contact the support team and ask them to close your account. You should also note that there are some processing costs you have to pay to close your account. Before proceeding with account deletion, it‘s crucial to understand Crypto.com‘s policies regarding data retention and the handling of unclaimed funds. However, the exchange will permanently erase your account data and transaction history 30 days after the deletion request is processed. In the fast-paced world of cryptocurrency, users often find themselves exploring various exchanges in search of the best features, security, and user experience. However, there may come a time when you decide to part ways with a particular platform, such as Crypto.com.
Deleting a Crypto.com account is a straightforward process, but it‘s essential to approach it with caution and ensure that you‘ve taken all the necessary precautions to protect your funds and data. Before diving into the step-by-step guide, let‘s take a closer look at what account deletion entails and why someone might choose to do so. Before taking steps to delete your Crypto.com account, there are a few important things you need to do first. The first — and most crucial — is to withdraw any funds from the platform. Make sure your Crypto.com account has a zero balance by transferring your cryptocurrency holdings to an external wallet.
- Remember that if wish to have your funds returned, a $50 fee will be applied to cover the processing costs.
- If you plan to continue trading on another exchange, you can transfer your assets directly to your new account.
- Unlike on some crypto exchanges where there is a section in the settings page where you can delete or deactivate your account, that is not the case on the Crypto.com Exchange.
- Once your personal information, including “Crypto.com” and your date of birth, is on paper, take a photo holding the latter and ensure the information therein is visible.
If you’re not interested in using your Crypto.com Visa card again but still want to keep your account on the platform, you can simply just cancel the card only. Unlike on some crypto exchanges where there is a section in the settings page where you can delete or deactivate your account, that is not the case on the Crypto.com Exchange. This is the first and most important step to take before deleting your account on Crypto.com if you have some of your Crypto holdings stored on your Crypto.com account. First is that the platform does not delete all of your data stored on its servers instantly when you delete your account. According to pig token crypto Crypto.com, they do this to “comply with legal and compliance obligations” as outlined on their Privacy Policy page.
As a crypto trader, you might have tried many an exchange over the years. Another factor shaping the future of exchanges is the growing mainstream adoption of cryptocurrencies. As more individuals and institutions invest in digital assets, exchanges will need to adapt to meet the needs of a broader user base. This may involve offering more user-friendly interfaces, educational resources, and customer support services. One trend to watch is the rise of decentralized exchanges (DEXs), which allow users to trade cryptocurrencies without relying on a central authority.
What you need to do before closing a Crypto.com account
In this guide, we’ll walk through the process to safely and securely close a Crypto.com account with no hassle. If you have Spending Power enabled, please contact Customer Support to disable it before closing your account. You must withdraw all the funds from your Crypto.com App and Crypto.com Exchange account to close them. Your data can take up to 5 years to be deleted from the Crypto.com servers and this is due to compliance with government requirements and obligations in the countries where they operate. For the content of the mail, you simply need to explain why you want to delete your Crypto.com account and a Crypto.com support rep will take it up from there.
Step 1: Withdraw all your crypto assets from Crypto.com to an external wallet.
If you open a new account with us, you will not be eligible for new user promotions, including the seven-day credit/debit card fee waiver and sign-up bonus from the BG25 Referral Programme. Once the address is added to your withdrawal whitelist, navigate to the Balances tab and click on the [Withdraw] button next to the crypto to be transferred. Even with all the perks involved in owning an account on Crypto.com, some users might decide to leave the exchange for another or leave the crypto space in general. Creating an account on the Crypto.com exchange is a breeze (as it should) and it also comes with many perks including a working Visa prepaid card which you can fund with your Crypto holdings (CRO). If you complete the cancellation request, you will receive an email confirming the deactivation of your crypto.com Account.
Take a clear picture of yourself holding a sheet of paper with your printed name, today’s date, and the statement “Crypto.com account closure request” written on it. You need to send an email to Crypto.com if you want to delete compare crypto exchange fees to find a better rate your account. You will also need to attach an image of yourself holding a document showing dates, names, and “Crypto.com” written on it.
Next, click on the [Select] button next to External Wallet Address to transfer funds to an external wallet. You can find more information how to withdraw funds from your Crypto.com account here. In order to understand how we treat your personal data please refer to our Privacy Notice. Adnan is a crypto enthusiast who is always keeping an eye on the latest developments in the crypto ecosystem.
The photo you take should clearly show your face, upper chest, and whole arm. To successfully delete your Crypto.com account, you are required to send an email to the company. In the email subject line, include “Crypto.com,” a recent photo of yourself, and a document showing dates and names. You should also know that once you cancel your services with Crypto.com, you also cut out any services linked to the account.
How To Delete Your Crypto.com Account Quickly
You will typically get a reply to your mail from the Crypto.com support team within 24 hours and it can take up to 2 days for your account closure request to be completed. Then, the process is a little similar to closing your Crypto.com account. Maybe you’ve found a better platform, or maybe you’re just tired of all the hype around cryptocurrency. The first step is to formally request account closure by contacting Crypto.com support. Send an email to with the subject line “Close Account.” Briefly explain you want to close your account and do not require any further assistance. Learn how to close a Crypto.com account by following steps to withdraw funds, resolve issues, verify identity with support, and fully remove personal data.
